Property Management Services

Your investment property

Sands Property Group delivers outstanding client care and a superior level of service in property management. From effective marketing and advertising strategies, securing and retaining quality tenants, and accurate preparation of all documentation, you can count on Sands Property Group when it comes to your investment property.

We are committed to providing you with exceptional property management services unmatched in the industry. We are dedicated to ensure you are achieving maximum return on your investment while keeping you up to date with current market trends. We make it our business to understand legislation, allowing you to have confidence and greater peace of mind that your asset is in the best hands. You can rely on our expert knowledge to keep you informed of market changes and what effects they may have on your property.


How we care

As a local property management agency in Gold Coast / Brisbane, we are committed to offering you the best, most comprehensive service available. We conduct timely mid or end of month disbursements, you’ll receive an immediate electronic statement of accounts for that period. We can also manage all accounts associated with your property including insurance, council and water rates, body corporate levies and accounts for repairs and maintenance, helping your reconciliation at End of Financial Year. We tailor our services to suit your individual requirements and preferences. Our team believe it is our utmost importance to maintain healthy relationships with you as the landlord and your selected tenants.


Tenant Selection

Our refined property management procedures are tried and tested to ensure we find quality tenants. Our team understand that your goal is to find the best possible tenant in the quickest possible time frame, minimising your vacancy while maximising your return on investment.

Prospective tenants are screened and selected with great care. We have thorough screening and highly effective systems in place to assess the suitability of all prospective tenants. We then make our recommendation to you the landlord, who has the final decision.


Rent Arrears

Payment of rent is monitored daily.  The key to reducing rental arrears starts with our thorough tenant selection process. We are careful to explain our policy to new tenants and we do not tolerate late payment of rent.

With our careful tenant selection process, strict arrears control and proven systems, we minimise the chance of loss to the landlord. As we believe in maintaining a healthy relationship with your tenants, we will engage a 3rd party collection agency at our cost to collect your rent arrears. This is a crucial part of the process so we are always kept aware of the tenants circumstances and have a continuous open form of communication.


Inspections, Maintenance and Repairs

We inspect and prepare a comprehensive, detailed entry condition report prior to tenants moving in. We take a proactive approach to property management, our regular routine inspections ( x4 ) are an opportunity for us to identify current, preventative and future maintenance issues. You’ll receive a detailed report with photographs to ensure you are kept informed on the condition of your investment.

We employ only experienced and licensed tradespeople to conduct maintenance of your property at competitive prices. You may nominate your own trades person but we ask they be licensed, easily contacted and able to act promptly.

Upon vacate, we ensure the tenant/s leave your property in the clean and tidy condition as when the tenancy commenced; taking fair wear and tear into consideration.  The bond will not be refunded until we are completely satisfied with the condition of the property.


How do I change over to Sands Property Group?

Changing managing agents is simple, and can be taken care of by our property management team on your behalf at any time.  Our hands on, personal and caring approach to owners and tenants is one of the unique points of difference that set Sands Property Group apart from our competitors. Once making the decision to change your agency, you will receive a simple form to sign and return to your current agency. We then handle all matters from therein. Your tenants will stay in place and be contacted by our team to ensure a simple transition process.

Ensure your investment is protected by contacting our office for an introduction to our property management team and to obtain full details of our property management services and fees.